The range of factors influencing the retail environment and the pace at which brands need to respond to remain competitive makes this an incredibly dynamic industry. Projects and programmes must be delivered at optimum speed while maintaining flexibility to ensure further adaptation to shifting market conditions. Retail developers need to provide destinations and environments that reflect the changing needs of communities and consumers, in how they wish to buy (brick versus click) and the experience they expect as the time spent at work and at leisure continues to merge.
Whether you’re a shopping centre developer or a retail brand constructing flagship stores or delivering a global roll out programme, the need for consistent standards is essential. The customer journey cannot be compromised, and the brand itself should be prominent at every customer touchpoint.
Real-time transparent reporting at programme level ensures confidence in project progress and enables informed decision-making when issues or changes arise.
Robust governance of projects is also essential to protect the position and reputation of the brand. On projects where community stakeholder groups are involved, regular and transparent communication is key to developing and sustaining support.
In a sector where price wars are constant, capital efficiency across existing assets and planned stores is fundamental. Retailers need to scrutinise every aspect of expenditure to ensure their properties, one of their biggest outgoings, are fully optimised.
Experience in this sector includes the provision of pre and post contract duties for main contractors relating to distribution warehouses for major food retailers, public houses, restaurants, car hire companies, fast food restaurants and high street shops.